Friendly, Reliable Cat & Dog Care in Richmond
“Genuinely the best dog walker going, and really caring of our dogs. We have used Jo forever and our two dogs have loved their weekly walks. Couldn’t recommend a better dog walker if tried.”
Welcome to Happy Tails of Richmond!
If you are looking for someone who will love, care for, and spoil your pets just as much as you do, you’re in the right place. For the last six years, I’ve been dedicated to providing top-tier dog walking and cat care services, ensuring your absolute peace of mind while you're away.
For your complete reassurance, I am fully DBS checked, fully insured, and trained in pet first aid. Your pet's safety and happiness are always my number one priorities.
Meet Jo
My Journey: From the Corporate Desk to the Great Outdoors
Before I found my true calling, I spent years navigating a very busy corporate career. While it taught me structure and reliability, my heart always yearned for something more fulfilling. I eventually decided to leave the corporate world to study nutrition a passion that still helps me understand the wellness and vitality of the animals I care for today!
After gaining invaluable professional experience, I took a leap of faith and started my own independent pet care business. And what a journey it has been! Every dog and cat I feed, snuggle, and watch over is a cherished part of my extended family, and I take immense pride in keeping them happy, healthy, and safe.
“Jo has been walking our beautiful Misty for the last two years. Misty loves her time with Jo and her family and the small group of regular dogs on the walks. When we rescued her, Misty was very timid; thanks to her walks with Jo and the trust she has built up with her, she is now a confident and very happy dog. Jo has always been a great support and very reliable. We would highly recommend Happy Tails / Jo.”
Services
Doggy Tail Adventures
No boring sidewalk strolls here! I take all my doggy clients on lovely, adventurous forest walks where they can sniff, explore, and run to their heart's content.
Cat Care
Cats rule the world, and I know it! I provide gentle, reliable drop-in care, feeding, and affection tailored to your cat's unique personality.
Specialised Pet Care
Whether you have a brand-new puppy settling in or a beloved older dog who needs a little extra comfort while you're away, I am here to help.
Prices
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* Group Dog Walks: £20 per hour. Social walking in a fun group.
* Doggy Day Adventures: £45 a day. Full-day outings for maximum exercise and stimulation.
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* Standard Visit (30 mins): £17
* Extended Visit (60 mins): £30
* Multi-Pet Fee: +£5 per additional animal applies to all cat visits with more than one pet.
* Standard Visiting Hours: Between 9:00 AM and 4:00 PM. To keep schedules consistent for the cats, visits requested before 9:00 AM or after 4:00 PM will incur an extra charge.
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* Standard Visit (30 mins): £17
* Extended Visit (60 mins): £30
* Multi-Pet Fee: +£5 per additional animal applies to all beloved animals visits with more than one pet.
* Standard Visiting Hours: Between 9:00 AM and 4:00 PM. To keep schedules consistent for the cats, visits requested before 9:00 AM or after 4:00 PM will incur an extra charge.
🗓️ Peak Holiday Fees
* Weekends: 20% increase on standard rates.
* Bank Holidays & Christmas: 50% increase on standard rates.
Services Area
Kew
Sheen
Richmond
Twickenham
What People Are Saying
“Ruby loves Jo, and greets her enthusiastically every time she sees her. Jo has excellent communication skills and is so reliable and trustworthy, I feel very lucky to have found her.”
— Sheelagh O'Neill
“Excellent, caring, reliable dog care can only recommend and Zola always comes back with a happy wagging tail and can’t wait to go again.”
— Caroline Pritchard
“Jo has looked after our two cats several times when we’ve been away. Always great communication and service. Very happy!”
— Zedig DesignClick Below to Read More of My Reviews:
Meet & Greet
Let's get to know each other first! I always offer a free initial consultation and walk to make sure we're a perfect fit. It's a completely relaxed, no-pressure way to talk through your pet's daily routine before locking in any bookings. Drop me an email below to get started.
FAQs
📍 Service Areas
1
* Dog Services: I cover Kew, Sheen, Richmond, and Twickenham.
* Cat Services: To ensure timely care, pop-in visits are currently limited strictly to Richmond and Kew only.
🤗 Friendly & Safety Focused
2
*To ensure the absolute safety, happiness, and comfort of all the dogs in my care, I do require a minimum commitment of two walks per week for all regular clients.
* Consistency is key to a happy pack!
🔑 Key Holding & Access
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* Secure Storage: Your keys are kept secure and unidentifiable for your privacy and peace of mind.
* Key Collection: I am happy to collect your keys during our free initial consultation. If a separate trip is required later to collect or return keys, a small £5 fee applies.
🚫 Cancellations & Changes
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* Peace of Mind Flexibility: I know plans change! Cancellations made more than 48 hours before the scheduled service are completely free of charge.
* Late Cancellations: I reserve dedicated time slots specifically for your pet, cancellations made with less than 48 hours' notice will be charged at the full rate. Thank you so much for understanding and supporting a small business!